They Still Took The Money

 

I sold an item on ebay, received the payment but had to send it to Australia. I am currently based in Germany. Since the shipping costs for the item if insured would have been far higher than the item itself I offered the buyer to send it off without insurance ONLY if he would send me an email confirming this option, and that he is aware of the risks of an uninsured package, but that he still wants me to send it. 

Of course the package was lost, and he claimed his money back. Paypal contacted me, I send them over the email with his written approval and a summary of what had happened. They still took the money... 

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