Account Locked After eBay Auction

My account is locked as a business account and my funds are not available after a recent eBay auction.  I cannot send money to my bank account and even though I have no negative feedback or PayPal strikes AND received an email nearly a year ago stating my funds would be available at once without a hold - my funds are being held until delivery in provided and I send in my Tax ID number for my business.  I have already sent them a copy of my drivers license, SSN and a copy of a utility bill to prove my ID and the lock was temporarily lifted only to be reinstated after I tried to send money from PayPal to my bank account yesterday.

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