PayPal Employee: You Guys Are "Losers"

Recently, a PayPal employee visiting an anti-PayPal site lost his temper and posted a message for all the people having problems with their PayPal accounts. In no way offering any help or advice, he proceeded to insult PayPal customers by calling them "losers" and questioning their overall intelligence. Here are the comments made by "Nathan, PayPal Community Support."

The Ultimate Survival Guide is Finally Here! PayPal or eBay account frozen? Need a new account or multiple accounts? Find out EVERY way to SOLVE every PayPal or eBay Problem including...

YES. This information is relevant for EVERY COUNTRY where PayPal & eBay are available! Every Tool & Trick in the Book...this is the ULTIMATE PayPal & eBay Survival Package! This is the REAL DEAL and you can't afford to not take a minute and check this out...

NOTE: The message has NOT been edited for spelling and grammar. The message written is posted as written by the writer.


I'm sure the administraters of this web site will delete this before it reaches the public forum, but I just needed to say that if you have had insolvable problems with PayPal, it's because you must not have an education that exceeds the 8th grade level. The security features used on PayPal such as limiting credit card use is there to protect your credit card from being misused. I hear day in and day out about how people don't understand why we at PayPal do not allow a credit card to be used on more than one account. Ok, say that we start allowing credit cards on multiple accounts, when your credit card number is stolen and used on another PayPal account for fraudulent charges, don't call me crying because we "allowed" it to happen. And when it comes to restricting PayPal accounts, it's there totally to protect your financial information from being used. So again, say we ignore issues as they happen with your account and we just turn our backs and pretend that it didn't happen. Don't call me crying when someone who has stolen your identity and charges thousands of dollars on your PayPal account because you don't like how we watched out for your account in the past and we just stop caring. I'm sorry, I don't mean to sound bitter about people not being happy with my company. I just want everyone to realize that if they read their user agreements before they signed them and didn't just click buttons when making payments without reading the information provided for them, they wouldn't have the majority of the problems they are ****ing about. I am a high level community support agent with PayPal, and I've heard all of the problems there could be to hear. All I can say to the angry people is, read before you sign up or make a payment so that you have no problems. No one is required to use PayPal, it is a strictly voluntary payment processing system. So if PayPal is so bad and evil, then why do 95% + of the customers on eBay choose to use it? The answer is because when they make payments and money transfers using our system, they read everything carefully before clicking away like most of the people on here are not smart enough to do. I have been a PayPal customer since 2001 and worked for the company for about a year and I NEVER had a problem making payments or transfering funds before or after my employment with them. Why you may ask? Because I can and do read what I'm doing before I just start clicking buttons. I would encourage any response to this posting from any of the users of this web site. There's no excuse you could give me that I couldn't tell you how to solve or solve myself for you with PayPal accounts. That is, if the administraters of this web site have the guts to post this for me risking losing the support of their loosers by listening to me and my advise on how to use their PayPal accounts the correct way in order not to experience any problems in the future.


PayPal Community Support Follows Up:

On Monday, July 16, 2007, this website sent an email to PayPal Media Relations seeking comment on "Nathan's" comment. You can view a copy of the email HERE.

Among the things we asked PayPal's media relations are: can you confirm that this a REAL employee of yours? If this is an employee of yours will be be disciplined? What are your official comments on what this poster had to say? will post whatever reply is given to us. Please check back here for the results! No reply was ever given as of June 1, 2009 (almost 2 years later) -- therefore we can rightly assume that PayPal WILL NOT confirm or deny...


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