PayPal & eBay Contact Information

New PayPal & eBay Accounts Verified!NEW Release April 2011: eBay & PayPal STEALTH 1.0: Protect yourself by GETTING THIS STEP-BY-STEP BOOK! PayPal or eBay account frozen? Need a new one or multiple accounts?Learn the secrets that will help you avoid getting your account frozen and...

Why it's SO Hard To Contact PayPal...

PayPal had to be sued in 2003 just to have them put their telephone number in a place where most persons could find it. It's 2009, and its harder than ever to get in touch with PayPal. Even if you log into your PayPal account and ask PayPal what their telephone number is, here is what you get:

CLICK HERE for the PayPal Two-Step Dance.

PayPal strongly advises its users to contact PayPal via email. Why? It is one more delay they can use in NOT solving your problem. When you send PayPal an email, it goes straight to NEW DELHI, INDIA.

The majority of PayPal's emails are answered by an Indian customer relations firm called Daksh eServices Private Limited. If you want an answer to your question, don't send PayPal an email through their customer service email. It will be "answered" by a trained customer "no service" representative with no authority to help you.

But, thanks to your friends at, contacting PayPal (and now eBay!) is a breeze!

All Contact Information VERIFIED as of: 18 January 2011

Table of Contents

PayPal Phone Numbers: America & Canada

1-408- 376-7514 (FAX Number -- Ryan Downs, Senior VP Operations)

1-402-935-5145 (Melody Fry, PayPal Legal Relations / Legal Support Specialist)

1-402-935-2238 (Tiffany Zaporowski, Strategic Risk Operations)

1-402-935-2050 (PayPal Customer Service)

1-888-215-5506 (Another PayPal Customer Service Number)

1-888-221-1161 (Another PayPal Customer Service Number)

1-408-376-7400 (eBay Incorporated Main Number)

1-408-376-7514 (PayPal, San Jose, General Fax)

1-402-935-2212 (Michelle, PayPal Operations)

1-402-935-2255 (Gerri, PayPal Account Review Department)

1-402-935-2223 (PayPal Compliance)

1-402-935-2000 (Customer Service, Paypal Receptionist)

1-402-935-2007 (Another PayPal Customer Service Number)

1-402-935-5181 (PayPal employee with SEXY voice)

1-866-888-6080 (PayPal Debit Card Problems / Inquires)

1-402-935-2116 (Elizabeth Maury, PayPal Escalations Department)

1-402-935-2129 (Joseph Langenholdt, PayPal Escalations Dept.)

1-402-935-2238 (Debbie Zabarowski, PayPal Risk Operations )

1-402-935-2239 (PayPal Fraud Prevention Department)

1-408-967-1005 (Amanda Pires, PayPal Corporate Communications)

1-402-537-5755 (FAX Number -- PayPal Chargeback Department)

1-402-935-2128 (Michelle, PayPal Human Resources Department)

1-402-935-2192 (David Richardson)

PayPal Phone Numbers: America & Canada -- Senior Agents

Should you have a PayPal problem that needs decision making authority, these are the persons you can contact directly. Each one of these persons has the power to review your account, unlimit your account or arrange for your money to be returned to you.

PayPal Office of Executive Escalations:

1-402-935-2269 (Michelle, Executive Escalations)

1-402-935-2116 (Elizabeth Morey, Supervisor, Executive Escalations)

1-402-935-2172 (Adam Braasch, Senior Agent)

1-402-935-2268 (Beth Beutler, Senior Agent)

1-402-935-2174 (Jackie Hart, Senior Agent)

1-402-952-8951 (Michael Lazure, Senior Agent)

1-402-935-5073 (Stephanie Mikovec, Senior Agent)

1-402-935-2331 (Tara Stevens, Senior Agent)

PayPal Phone Numbers & Email: United Kingdom

08707/ 307 191 (UK Calling Rates Apply -- OPTION "1" for Customer Service)

0870/730-7191 (UK Calling Rates Apply)

0208/ 6053000 (Landline Phone Number)

020/8605 3001 (UK FAX -- UK Calling Rates Apply) (PayPal Office of Executive Escalations UK)

PayPal Phone Numbers: Australia

(02) 8223 9500 (Australian Toll Rates Apply)

1 800 073 263 (Toll Free Number)

(02) 8223 9555 (Fax Number Australia -- AU Calling Rates Apply)

(02) 8223 9501 (Fax Number Australia -- AU Calling Rates Apply)

PayPal Phone Numbers: Deutschland / Germany

0180/ 500 66 27 (14 Euro Cents Per Minute)

0870/730-7191 (Calling Fees Apply)

030-8019-5161 (PayPal/eBay Hauptquartier)

030-8019-5252 (FAX nummer PayPal/eBay Hauptquartier)

PayPal Addresses America & Canada

PayPal Inc., 2211 North First Street, San Jose, CA 95131

PayPal Inc., 2145 Hamilton Avenue, San Jose, CA 95125

PayPal Inc., P.O. Box 45950, Omaha, NE 68145

PayPal Inc., 11128 John Galt BLVD, STE 300, Omaha, NE 68137

PayPal Inc., Legal Department, 2211 North First Street, San Jose, CA 95131

PayPal Inc., 701 First Avenue, Sunnyvale, CA 94089

PayPal Inc., 3404 E Harmony RD, Fort Collins, CO 80528

PayPal Inc., 18110 SE 34th Street, Vancouver, WA 98683

PayPal Addresses: United Kingdom & Ireland

PayPal Europe Ltd, Hotham House, 1 Heron Square, Richmond upon Thames, Surrey, TW9 1EJ

PayPal Europe S.a.r.l. & Cie, S.C.A., 5th Floor 22-24, Boulevard Royal L-2449, Luxembourg

eBay (UK) LTD,
P.O. Box 9473
Dublin 15

PayPal Managing Director, David Graham Clarke, 3 Woodside Road, New Malton, Surrey, KT3 3AH

PayPal & eBay Addresses: Australia

PayPal, Locked Bag 10, ATTN: Error Resolution, Australia Square PO, Sydney, NSW 1215

PayPal, 19 1 York Street, Sydney New South Wales

PayPal / eBay Australia Lawyers:

Gadens Lawyers Sydney Pty Limited (ACN 100 963 308), Level 16 Skygarden Bldg., 77 Castlereagh Street, Sydney NSW 2000 DX 364 Sydney, Australia

Phone: 61 2 9931 4999

Fax: 61 2 9931 4888

Chief Operating Officer, Sydney Offices: Ian Dardis,

Chairman, Sydney Offices: Ian Clarke,

ADDITIONAL NOTES: PayPal Australia Pty Limited is a registered Australian Company (ACN 111 195 389) and is subject to Australian law.

PayPal Addressen: Deutschland

PayPal Europe S.a.r.l. & Cie, S.C.A., 5th Floor 22-24, Boulevard Royal L-2449, Luxembourg

PayPal GmbH., Marktplatz 1, Europarc-Dreilinden, Kleinmachnow, D-14532

Postfach 750263
60532 Frankfurt/Main

PayPal Email Addresses


Avoid using PayPal's automated email submission center -- that email goes straight to New Delhi, India where you will get a prompt reply back that has nothing to do with what you asked in the first place. For faster results, email the following departments (where people with decision making authority can help you): (Michael Moldenburg, Paypal Complaints) (Scott Thompson, PayPal President) (Mary Hentges, CFO PayPal) (PayPal Office of Executive Escalations) (Mike Vergara, Senior Director Accounts Protection) (Larry Friedberg, Sr. Manager Brand Marketing & Security) (Catherine Wong, Senior Product Manager Merchant Services) (Michael Barrett, Chief Information Security Officer) (Sarah Livnat, PayPal Risk Management) (Unmonitored) (Let public relations know you are filing complaints) (Amanda Pires -- Media Relations Contact)

Email Tip: Send your problem to EVERY PayPal email address that you can find, not just one. That way you have different people and different departments dealing with your problem.

eBay Contact Information America/Canada

1-800-322-9266 (eBay Customer Service Number -- Toll Free America & Canada)

1-800-322-9266 Extension 47205 (Trust & Safety Dept, Colline McDonald)

1-800-322-9266 Extension 47207 (Trust & Safety Dept, Sarah Carlson)

1-800-322-9266 Extension 47208 (Trust & Safety Dept, Chris, **works nights**)

1-800-322-9266 Extension 55130 (Powerseller TITANIUM 24/7 Support)

1-800-322-9266 Extension 65682 (Bill Cobb)

1-800-322-9266 Extension 77777 (eBay Security Guard Office)

1-800-717-3229 (eBay Customer Serive Number -- Toll Free America & Canada)

1-866-304-3229 (eBay Marketing -- Toll Free America & Canada)

1-408- 376-7400(eBay General Phone Number -- Toll Number)

1-408-376-7401 (eBay General FAX Number -- Toll Number)

1-402-935-5187 (Brian, eBay problem solver)

1-408-376-7419 (Gary Dellabo, ebay Strategic Partnership's Group -- Toll Number)

1-408-376-7517 (eBay General FAX Number -- Toll Number)

1-408-376-7205 (eBay Investor Relations, Tracey Ford -- Toll Number)

1-408-376-7458 (eBay Media Relations, Hani Durzy -- Toll Number)

1-801-545-2276 (eBay President, Direct Number Salt Lake City -- Toll Number)

1-408- 376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.

1-801-545-1853 (eBay Accounts, Christa, Accounts Specialist, Salt Lake City -- Toll Number)

eBay Email Addresses (Report Spoof or Phishing Emails/Websites) (eBay Executive Relations) ( Matthew J. Bannick, President, eBay International) (eBay Government Relations Department) (President, eBay North America) (Office of the eBay President) (Pierre Omidyar, eBay Chairman) (Usher Lieberman, Senior Manager Corporate Communications) (John Canfield, Sr. Director Trust & Safety Policy Management)

eBay Contact Information United Kingdom

0700 500 3229 (eBay General Number -- UK Calling Rates Apply)

020 8605 3111 (UK Power Seller's Help Line -- UK Calling Rates Apply)

0906 665 8030 (eBay Customer Service -- UK Calling Rates Apply)

0906 665 8030 (eBay Customer Service -- UK Calling Rates Apply)


eBay Addresses UK:


eBay UK Ltd, Complaints Department
PO Box 659, Richmond-upon-Thames
Surrey, TW9 1TX

eBay (UK) LTD,
P.O. Box 9473
Dublin 15

eBay CEO and PayPal President Contact Information

John Donahoe, eBay CEO

FAX NUMBER: If you prefer to send a fax to the eBay CEO, here is his personal office fax number: 1-408-376-7414

EMAIL: / /

BUSINESS/MAILING ADDRESS: John Donahoe, eBay CEO, 2145 Hamilton Avenue, San Jose, CA 95125

HOME ADDRESS: John Donahoe, 10 Palmer Lane, Portola Valley, CA 94028

HOME PHONE NUMBER: 650-851-9263

Scott Thompson, President PayPal


BUSINESS ADDRESS: Scott Thompson, President PayPal, 2211 N. First Street, San Jose, CA 95131





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