PayPal Problems: Australia
NOTE: If you are from Australia, please let us know what you would like to see on this page! Your suggestions are important and will be added for the benefit of others. It is our goal to expand this section and make it as complete and useful as possible. Contact us now with your suggestions!
What do you do when you are on an island, in the middle of nowhere, stuck with PayPal? Only a resident or citizen of Australia can answer that! If you can't answer that, this page will help you point yourself in the right direction. When you have exhausted all of your options dealing with PayPal, that is the proper time to complain. Make sure you try to resolve your problem with PayPal first -- even if you know from the beginning they have no intention of helping you.
PayPal does not really have a physical presence in Australia that is widely available to the general public. However, you will find contact information for PayPal Australia in the gray menu area, on your left.
Please DO NOT underestimate the power of filing complaints. They will get PayPal's attention because they must be answered. If you file enough of them, you just might get the result that you were looking for.
The alternative to NOT filing complaints against PayPal is to let PayPal keep your money until they decide when and how you get it back. In this case, doing SOMETHING is better than doing nothing.
TIP: Links to all the mentioned contacts are provided below. Click on the name of the contact or click on the HERE to be taken to your contact point!
(1) File a complaint with the Banking and Financial Services Ombudsman. You can find a link to them HERE. This service is here for and your problems. This is a great site that will show you how to file your complaint as well as actually file it. A great place to start.
(2) You can file a complaint with the Crime Commission. There is a link for you HERE. If PayPal stole your money by not letting you have access to it, let them know. PayPal is committing serious crimes by defrauding people on a mass basis. Your complaint, along with the complaints of others will get you results. PayPal does not want these people investigating them.
(3) Consumers Online Australia. You can find a link HERE. This site, run by the federal government, is packed full of information. You can find dozens of leads as to where you can file multiple complaints against PayPal. Plus, this site will inform you as to what your rights are. Reading this might help you word your complaints properly.
(4) File a complaint with The Australian Competition and Consumer Commission. You can find a link for them HERE. Again, packed full with information, this site will accept your complaint.
(5) File a complaint with your Territory's consumer and business affairs division. Every Australian Territory has one -- yup, even Tasmania! You can find yours by going HERE.
(6) Next, you can file a complaint with the Australian Federal Police (AFP). A link to their website can be found HERE. They can deal with the scam that PayPal has perpetrated on you.
(7) You can file a complaint with both the Australian Crime Commission (ACC) and the Australian High Tech Crime Centre (AHTCC). A link is provided HERE.
(8) Contact your representative in the House of Representatives. You would be surprised with how much power and influence these people have to make problems for their constituents go away. Making your representative aware of your problem will give you an additional set of legs helping you with your PayPal problem. You can find a link HERE.
